}

UX Research & Testing.

Understand real users. Design
smarter experiences.

At Resolution Digital, we use evidence-led insights to inform better design decisions. Our UX research and testing services uncover how real users interact with your digital product, revealing what's working, what's not, and why.

Resolution Digital UX Research & Discovery team understands user behaviour

Why UX Research Matters

Design isn’t just about how something looks, it’s about how it works. UX research helps ensure your experiences are intuitive, inclusive, and aligned with user needs.

  • Reduce design guesswork
  • Validate product ideas and prototypes
  • Improve engagement and conversion
  • Build user-centred digital solutions

Our Research Methods


We tailor each engagement using the right mix of qualitative and quantitative techniques:

  • User Interviews
  • Surveys & Polls
  • Usability Testing
  • Tree Testing & Card Sorting
  • Analytics & Heatmaps
  • A/B & Multivariate Testing

Our Work

How we work - UX Research 
& Testing

  1. Define Objectives
    We clarify what you're trying to learn or improve and define key user groups.
  2. Design Research Plan
    We choose the most effective methods based on your goals and timeline.
  3. Execute Research
    We engage with users, collect data, and observe real interactions.
  4. Deliver Insights
    We provide a clear, actionable report with findings, insights, and recommendations.
  5. Test & Validate (Optional)
    We help prototype and test new solutions to ensure improvements land well.

Frequently Asked Questions

A UX research studies end users' needs and behaviors to inform and improve the design of products, services, or software. They gather insights through various methods like interviews, surveys, and usability tests to ensure a user-friendly design experience.
UX Research & Discovery is crucial because it informs the design process, reducing the risk of developing a product that doesn’t meet user needs. It helps identify pain points, usability issues, and opportunities for innovation, leading to a more user-centric design.
User discovery identifies the problem your product aims to solve, while user research examines how your product solves that problem for users. User discovery focuses on the initial need, whereas user research delves into user interactions and experiences with the product.
UX Research & Discovery guides the design process by providing actionable insights. It helps designers make informed decisions, prioritize features, and create user-friendly interfaces. This process ultimately leads to a more successful and effective product.

Get your complimentary UX audit & assessment.

Our Offices

Sydney.

Gadigal Country
Bay 7, 2 Locomotive Street
South Eveleigh, NSW, 2015

Visit your Sydney office

Melbourne.

Wurundjeri Country
Level 6, 650 Chapel Street
South Yarra, VIC, 3141

Visit your Melbourne office

Brisbane.

Turrbal and Jagera Country
200 Adelaide Street
Brisbane City, QLD, 4000

Visit your Brisbane office

Contact Us