}

User Experience (UX) Design.

Great digital experiences don’t happen by accident, they’re intentionally crafted.

At Resolution Digital, we combine design-thinking methods with data-driven strategy to create seamless, human-centered experiences that don’t just look good, they work hard. Every tap, swipe, and scroll is underpinned by real user insight and rigorous testing to ensure the experience delivers tangible business results.

Why UX matters more
than ever?

User Experience (UX) design is the art and science of shaping every digital interaction your customers have with your brand. It influences how they feel, what they do, and whether they come back.

  • It defines how users perceive and engage with your brand online
  • Well-crafted UX increases trust, satisfaction, and repeat engagement
  • UX bridges business goals with user needs through design, prototyping, and testing

Our UX Services & Capabilities

UX is more than a phase in a project, it’s the foundation for building better, smarter, more successful digital experiences. We provide a range of services and capabilities that is tailored to you.

Establish your brand's story and presence across all your digital channels. Digital branding creates trust and meaningful connections with your target audience.

A tailored approach and strategic framework to help you deliver a best in class customer experience.

Design thinking helps understand the mindsets and needs of the people you're creating for, the opportunities that arise, which lead to innovative new solutions.
We analyse the structure, key pages & flows of your website and provide you with a report that gives you actionable insights.
Uncover areas for rapid growth and quickly develop experniments to validate your solutions.
Solve any problem and make decisions in minutes, not months with a Lightning Decision Jam (LDJ) workshop.

Our Work

Contact us to discover how we can deliver results for you through engaging digital design solutions.

Design Sprints 2.0

We then run our Design Sprint 2.0, which means we collaborate closely, prototype quickly, and validate, particularly on high-value areas such as the purchasing Merchandise or Sustainability flows.

Insights & News

How Design Thinking can add value to your business

How Design Thinking can add value to your business

Design Thinking in business is a way of focusing on solutions through human-centered design. With research and experimentation, the needs of consumers are addressed, improving the quality and success of business outcomes.
Combat third-party cookie data loss with first-party data

Combat third-party cookie data loss with first-party data

A first-party data strategy is key to mitigating third-party cookie loss, especially with the current regulatory laws and privacy concerns.
Resolution Digital Appointed as Carnival Cruise Line’s SEO and Journey Optimisation Partner

Resolution Digital Appointed as Carnival Cruise Line’s SEO and Journey Optimisation Partner

Omnicom Media Group Australia (OMG)'s digital consultancy, Resolution Digital, has been selected as the SEO and journey optimisation agency of record for Carnival Cruise Line in Australia after a competitive pitch process.

Frequently Asked Questions

The page hints at a performance-focused UX approach but doesn’t explicitly detail integration. This FAQ can reinforce your unique value proposition—being a full-service digital agency.
The current content is general; this helps qualify leads and show vertical expertise without duplicating what's already written.
There is no step-by-step of the engagement process (e.g., discovery, testing, design, delivery). This FAQ builds confidence and transparency without repeating service list copy.
The page mentions “performance outcomes” but doesn’t explain how they are measured. This can clarify your data-driven approach (e.g., metrics like conversions, bounce rates, NPS).
A strong differentiator FAQ that allows you to highlight your experience, proprietary methodologies, team credentials, or integration with other in-house capabilities—without copying existing content.

Our Offices

Sydney.

Gadigal Country
Bay 7, 2 Locomotive Street
South Eveleigh, NSW, 2015

Visit your Sydney office

Melbourne.

Wurundjeri Country
Level 6, 650 Chapel Street
South Yarra, VIC, 3141

Visit your Melbourne office

Brisbane.

Turrbal and Jagera Country
200 Adelaide Street
Brisbane City, QLD, 4000

Visit your Brisbane office

Contact Us