Great UX design is a key part of building and growing customer confidence and engagement.
We create experiences that transform and enhance user interaction in the digital world. The key outcome of any UX project is to deliver maximum customer satisfaction. We do this by removing friction and making the digital journey more intuitive. In fact, if we do our job correctly, your customers shouldn't even notice!
Improving the overall experience for users as they interact with your brand online
User experience keeps customers front and center at all times and creates the basic skeleton of any application. Prototyping, testing, and customer research are pivotal tools in starting new business ventures or providing digital transformations for existing platforms.
Benefits of UX
The benefits of developing and implementing UX design are clear to see.
Work with our experts to achieve your business and online goals:
Our UX Capabilities
Good user experience is good for business. As UX professionals, we design applications, systems, and devices for humans, with the intention of ensuring an interactive experience that is as easy to use as possible.
Here's what you can expect when you work with us:
Discovery
- Strategy development
- Stakeholder alignment
- Workshops
- User testing
- User interviews
- Data analysis
Development & Design
- User personas
- User journeys
- User flows
- Prototypes
- Wireframes
- Information architecture (IA)
Optimisation
- Ongoing user testing
- Tailored content for users
- Reporting and data analysis
- Implementation of UX design
Talk to our UX experts
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- Message
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Our Approach to User Experience (UX) Design
Digital Strategy and Scope
Our scoping process provides you with the right knowledge, process, and skills required to make transformation happen. Once this first step is complete, we'll have our roadmap for your entire UX project.
Research and Discovery
Our aim in every discovery phase is to better understand the user, align with stakeholders, and review and analyse web and data analytics. We achieve this through research, workshops, testing, prototyping, and conceptualising.
Workshops
Workshops are a perfect format to facilitate collaboration and fast-track decision making.
Interviews and User Testing
User testing is a usability technique that helps you gain valuable insights from your users regarding why and how they use your products. The goal is to identify any usability problems, collect qualitative and quantitative data, and determine the participant’s satisfaction with the product.
Personas, Journeys, and Flow
User journeys are a method for conceptualising and structuring a website’s content and functionality. Creating a user journey places a strong emphasis on personas and also merges the creation of scenarios and user flows. User flows, on the other hand, explore the relationship of pages and sections within a platform and describe the actual paths users might take – how they accomplish their goals within the product.
Prototyping
We also offer observed user testing so we can collect valuable feedback for user experience. This is the stage where we see all of our research and hard work come together.
IA and Wireframing
Created alongside the IA, wireframes are equally important to the user experience design. It's our way to visualise and design a website service at the structural and functional level. Once we've developed both IA and wireframes, we can move on to our final step.
Designs
directly on the designs.
After we have finalised the visual concept, the next step is to create final visual interface designs for both mobile and desktop devices, as well as design specifications for the next phase of the project. Resolution can also create and build pattern libraries and online style guides that can be utilised in future projects.
Related Services
xConnect
About Resolution Digital
Resolution Digital is an Award-Winning Full-Service Digital Agency. Our mission is to deliver Remarkable Results for our clients, helping them achieve exceptional ROI on their digital marketing investments.
We have a broad and deep set of skills across all areas of digital, and from strategy to implementation. We have been providing digital marketing services to clients in Australia for over 14 years and service many of the largest clients in the country.
We provide a full range of digital marketing services, such as Digital Design Services that include Digital First Creative, Website Design, Brand Identity, Digital Display Production, User Experience Design (UX), User Interface Design (UI), Dynamic Creative Production and Rich Media Creative.
Why choose Resolution Digital as your digital marketing agency?
As is evident from our extensive range of digital marketing services we have a great deal to offer and our services are executed by experienced subject matter experts.
Whilst there are many reasons to choose Resolution Digital, we have distilled the main reasons we believe set us apart and give us an advantage.