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User Experience (UX) Design.

Great UX is key to building customer confidence and engagement.

User Experience (UX) is defined as any interaction a user has with a company, service, and/or product. With industry-proven design thinking techniques, we help our clients navigate the nuances of all digital touch points resulting in more engaged customers, and ultimately better experiences. 

Improving the overall experience for users as they interact with your brand online

UX keeps customers front and centre at all times and creates the basic skeleton of any application. Prototyping, testing, and customer research are pivotal tools in starting new business ventures or providing digital transformations for existing platforms.

Benefits of UX

The benefits of developing and implementing UX design are clear to see.


Work with our experts to achieve your business and online goals:

Boost engagement by tailoring content to fully developed user personas Boost engagement by tailoring content to fully developed user personas
Increase brand trust by improving the design and technical capabilities of your website
Increase conversion rate with an intuitive, human-centric design that really works
Lower the cost of customer acquisition by ensuring more users make it through the sales funnel
Reduce friction and bounce rates by removing obstacles and challenges within the user journey
With a friendly UX design, you’ll retain more customers and increase brand loyalty

Our UX Capabilities

Good user experience is good for business. As UX professionals, we design applications, systems, and devices for humans, with the intention of ensuring an interactive experience that is as easy to use as possible.


Here's what you can expect when you work with us:

Development & Design

  • User personas
  • User journeys
  • User flows
  • Prototypes
  • Wireframes
  • Information architecture (IA)

Discovery

  • Strategy development
  • Stakeholder alignment
  • Workshops
  • User testing
  • User interviews
  • Data analysis

Optimisation

  • Ongoing user testing
  • Tailored content for users
  • Reporting and data analysis
  • Implementation of UX design

Contact us to discover how our UX experts can help you achieve Remarkable Results.

Our Approach to User Experience (UX) Design

Driving remarkable results.
01

Plan

Understand the current state, needs & objectives and the client 

Project kick-off, project charter, current state workshop and brand presentation 

Resolution Digital User Experience (UX) team understands current state and objectives by planning execution on client's brand
02

Discovery

Research, evaluation & evidence gathering   

Competitive review, quantitative & qualitative research including:

Stakeholder workshops and empathising with the customer 

Resolution Digital User Experience (UX) team gather's quantitative and qualitative research on client's brand
03

Strategy

Analyse, synthesise and validation  

Personas, journey maps, IA, functional & technical specifications, 

solutions architecture and roadmap 

Resolution Digital User Experience (UX) team analyse brand persona and customer journey
04

Create

Design sprints, interface design and design system

Rapid prototyping, wireframes, user testing, user flows and scalability 

Design system and user interface designs 

Resolution Digital User Experience (UX) team develops design system

A Remarkable Agency

Remarkable Results

Talk to our UX experts

Our experienced UX design team is here to assist you overcome your business challenges.
  • Call
  • Email
  • Message

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About Resolution Digital

Resolution Digital is an Award-Winning Full-Service Digital Agency. Our mission is to deliver Remarkable Results for our clients, helping them achieve exceptional ROI on their digital marketing investments. With offices in Sydney, Melbourne, and Brisbane, we serve clients across the region.
 
We have a broad and deep set of skills across all areas of digital, and from strategy to implementation. We have been providing digital marketing services to clients in Australia for over 14 years and service many of the largest clients in the country.

We provide a full range of digital marketing services, such as Digital Design Services that include Digital Display Production, Dynamic Creative Production, Out-of-home Creative Production (OOH), User Experience Design (UX), User Interface Design (UI), UX Audit & Assessment, UX Research & Discovery, Website Design, and Digital Branding. Also includes design workshops, such as Design Thinking  Workshops, Growth Hacking Workshop, and Lightning Decision Jam Workshop.

Resolution Digital is a market leading digital Digital Design UX agency

Why choose Resolution Digital as your UX Design agency?

We understand that digital design is critical in building an association with your brand in the minds of consumers. Our digital design practice is digital-first which means the graphics and interfaces we create are designed for the digital consumer.


Resolution Digital is a full-service digital design agency with a team of experienced graphic and User Interface (UI) designers.

Insights & News

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The popularity of streaming music and podcasts is on the rise, and the impacts of the COVID-19 pandemic have only reinforced the trend towards audio-on-demand.
Resolution Digital wins Microsoft APAC Agency Of The Year

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At the 2019 Microsoft Advertising Regional Partner Awards, OMG’s Resolution, took home two awards: APAC Agency of the Year for outstanding performance and Account Team of the Year in recognition of the Telstra account.

Stay informed with our latest insights & news

Our Offices

Sydney.

Gadigal Country
Bay 7, 2 Locomotive Street
South Eveleigh, NSW, 2015

Visit your Sydney office

Melbourne.

Wurundjeri Country
Level 6, 650 Chapel Street
South Yarra, VIC, 3141

Visit your Melbourne office

Brisbane.

Turrbal and Jagera Country
200 Adelaide Street
Brisbane City, QLD, 4000

Visit your Brisbane office
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